Privacy Policy

1) Information We Collect

We may collect personal details (name, phone, email, address), order details, technical data (device/browser), and communications (messages you send us).

• Personal details: name, phone, email, delivery address, billing address
• Order details: items purchased, quantities, order notes, payment confirmation
• Technical data: IP address, browser type, device type, pages visited
• Communications: WhatsApp, forms, email, social messages

2) How We Use Your Information

We use your information to process orders, provide customer support, send updates, improve services, and prevent fraud.

• Process and deliver your orders
• Respond to inquiries and support requests
• Send transactional updates (order/shipping)
• Improve website performance and security

3) Cookies and Tracking

We may use cookies to improve your browsing experience and understand site traffic. You can disable cookies in your browser, but some features may not work properly.

4) Sharing of Information

We share information only with necessary service partners (courier, payment, hosting). We do not sell your personal data.

5) Data Security & Retention

We use reasonable security measures and keep data only as long as required for business and legal purposes.

6) Contact

Momy Gold Sdn Bhd
Email: admin@momygold.com
Phone/WhatsApp: +60 12-215 8624
Address: No 3, Jalan Setia Permai BQ U13/BQ, Setia Alam, 40170, Shah Alam, Selangor